Information Systems in Global Business Today Essay Example for Free

learning Systems in Global Business Today EssayHow IT drives the UPS operation worldwide. Using talented people and smart engineering, UPS delivers over 14 million packages daily to 200 countries and territories, requiring the talents of 70,000 drivers who are wirelessly connected to UPS main databases located in 17 major data centers throughout through out the world. Case United Parcel service global operations are driven by its discipline systems technology. What UPS bunghole do is largely a function of its information technology investitures.Beginning as a local delivery service in 1907, UPS expanded on the West coast initially, reached New York in the 1930s, and went international in the 1970s. Today, UPS delivers over 14 million packages daily to 200 countries and territories, requiring the talents of 70,000 drivers who are wireless connected to UPS main databases located in seventeen major data centers throughout through out the world. A multi-year, multibillion dol lar investment in technology drove the growth of UPS over the exist twenty five years beginning in 1990.This investment modifyd the development of the DIAD, the Delivery culture Acquisition Device. DIAD is a key element in UPSs business technology platform. Company spokesmen say that UPS revolutionized the package delivery business in 1991 when it developed and deployed the start Delivery Information Acquisition Device, known as the DIAD. More than twenty years later, UPS continues its pioneering development efforts with the fourth generation of the DIAD the DIAD IV. To tick maximum flexibility in field transmission capabilities, DIAD IV includes multiple wireless connectivity options.Each DIAD IV run arounds a built-in GPRS and CDMA radio, an acoustical modem to facilitate dial-up access if necessary, and 802. 11b wireless local area communicate connectivity to enable transmission in a UPS center. The DIAD IV also features a Bluetooth wireless personal area net civilise and an infrared (IrDA) port to communicate with peripheral contrivances and customer PCs/printers. DIAD IV introduces a revolutionary new feature Global Positioning Satellite (GPS) to the handheld terminal market. UPS plans to example this technology to provide drivers with more(prenominal) tiny directions to pick-up and delivery points in order to improve customer service.The monochrome screen on previous DIADS go out be replaced with a color screen that accommodates more information which can be displayed in an easier-to-read, more attractive manner. The color screen also enables UPS to color-code messages transmitted to a drivers DIAD. Urgent customer pick-me-up messages, for example, can be color-coded to alert the driver. In plus, the DIAD IV contains 128 megabytes of memory 20 times the capacity of the DIAD III. UPS bequeath use this expanded capacity to provide new and improved customer services. Like its predecessors, the DIAD IVs battery lasts an entire work day.The DIAD IV sends delivery information to the UPS data repository as soon as the delivery information is entered. Drivers simply scan the package bar code, collect the receivers signature electronically, type in the Copyright keep This work is protected by United States copyright laws and is provided solely for the use of instructors in teaching their courses and assessing disciple learning. Dissemination or sale of any part of this work (including on the World Wide Web) will destroy the integrity of the work and is not permitted.The work and materials from this site should never be made usable to students except by instructors using the accompanying text in their classes. All recipients of this work are pass judgment to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely on these materials. last name of the receiver and push a single key to complete the transaction and send the data. in that location is no need to activate a cell phone or return to the vehicle. Part of what makes the DIAD such a powerful tool is the system ODS (On-Demand Services) that enables communication with the driver.Every UPS driver automatically logs into the ODS system first thing in the morning. This allows dispatchers and center management to access the driver via his/her DIAD throughout the day by move generalized text messages. Virtually all drivers start their day with a list of predefined customer pickup locations for that day. Thanks to ODS, the addition of a one-time pickup can be added to a drivers work list on-the-fly, modify UPS to take best advantage of the geographic location of its entire fleet for servicing pickup requests.By using the DIAD, UPS eliminates the use of 59 million sheets of paper per year. The DIAD IV is the most comprehensive tracking device in the delivery industry, combining data collection and transmission technologies, digital signature capture, extensive expansible memory and rugged construction to withstand extreme temperatures and hard falls. Other Features The UPS technology infrastructure enables UPS to affirm its customers many services, such as package tracking, freight planning, and freight truck packing optimization, in addition to the basic shipment of packages.